1. Introduction
Welcome to EduLearn ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our online learning platform, including our website, mobile applications, APIs, and any content or services provided (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Services.
Key Point: These Terms apply to all users of the Services, including students, instructors, content contributors, and visitors. By using our platform, you're agreeing to these legally binding terms.
2. User Eligibility
Our Services are available to users who meet the following criteria:
Age Requirements
- You must be at least 13 years old to create an account and use our Services.
- If you are under 18 (or the age of majority in your jurisdiction), you may only use our Services with the consent and supervision of a parent or legal guardian.
- Certain courses or features may have higher age requirements as specified in their descriptions.
Geographic Restrictions
Some Services may not be available in all geographic locations. You are responsible for compliance with local laws if accessing our Services from outside Pakistan.
Note: We may refuse service, close accounts, or change eligibility requirements at our discretion.
3. Account Responsibilities
When creating and maintaining your EduLearn account, you agree to:
Accurate Information
- Provide complete and accurate registration information
- Promptly update any changes to your information
- Not create accounts for others without authorization
Account Security
- Maintain the confidentiality of your login credentials
- Not share your account with others
- Immediately notify us of any unauthorized use
Account Activity
You are responsible for all activities that occur under your account, including any purchases made. We are not liable for any losses or damages resulting from unauthorized account access.
4. Course Usage & Access
When using EduLearn courses and content, you agree to the following terms:
License Grant
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our educational content for personal, non-commercial purposes.
Restrictions
- No resale, redistribution, or commercial use of content
- No modification, adaptation, or creation of derivative works
- No reverse engineering, decompiling, or disassembling
- No sharing of course materials with non-users
Important: Course enrollment may be subject to additional terms specified at the time of purchase or registration.
5. Payments, Subscriptions & Refunds
Pricing
- All prices are displayed in your local currency if available
- We reserve the right to adjust pricing at any time
- Taxes are not included unless specified
Subscriptions
- Recurring billing according to your selected plan
- Automatic renewal unless canceled before renewal date
- Cancel anytime through your account settings
Refund Policy
- 30-day money-back guarantee for most courses
- No refunds after certificate issuance
- Refunds processed within 10 business days
Payment Processing: All transactions are handled by secure third-party processors. We do not store full payment card information.
6. Intellectual Property
EduLearn Content
All platform content, including courses, text, graphics, logos, and software, is owned by or licensed to EduLearn and protected by copyright and other intellectual property laws.
User Content
You retain ownership of any content you submit, but grant us a worldwide license to use, display, and distribute it in connection with our Services.
Trademarks
"EduLearn" and our logos are trademarks that may not be used without express written permission.
7. User-Generated Content
When submitting content to our platform (reviews, forum posts, assignments, etc.), you agree:
- Content is your original work or you have necessary rights
- Content is not unlawful, offensive, or harmful
- Content does not violate others' intellectual property rights
- We may remove content that violates these Terms
Community Guidelines: Be respectful in all interactions. Harassment, hate speech, or inappropriate behavior will not be tolerated.
8. Prohibited Activities
You may not use our Services to:
- Engage in fraudulent or deceptive activities
- Cheat on assessments or plagiarize work
- Harass, threaten, or intimidate others
- Upload viruses or malicious code
- Circumvent access restrictions
- Violate applicable laws or regulations
Violations may result in immediate account termination without refund.
9. Suspension or Termination
By EduLearn
We may suspend or terminate your account if you violate these Terms. Serious violations may result in permanent bans.
By You
You may close your account at any time through account settings. Certain data may be retained as required by law.
Effect of Termination
- Immediate loss of access to Services
- No refunds for terminated accounts due to violations
- Survival of certain provisions
10. Disclaimers & Limitation of Liability
Service Availability
We strive for uninterrupted service but cannot guarantee 100% uptime. Scheduled maintenance and unforeseen outages may occur.
Content Accuracy
While we aim for accuracy, educational content may contain errors. We are not responsible for any reliance on such content.
Limitation of Liability
To the maximum extent permitted by law, EduLearn shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services.
11. Changes to Terms
We may modify these Terms at any time. When we make material changes:
- We'll notify you via email or platform notification
- We'll update the "Last Updated" date
- Continued use constitutes acceptance of changes
We encourage you to periodically review these Terms for updates.
12. Governing Law & Jurisdiction
Applicable Law
These Terms shall be governed by and construed in accordance with the laws of Pakistan, without regard to conflict of law principles.
Dispute Resolution
Any disputes shall be resolved through binding arbitration in Sahiwal, Pakistan, in accordance with the rules of the Pakistan Arbitration Association.
13. Contact Us
For questions about these Terms, please contact:
Email: terms@edulearnweb.online
Mail: EduLearn Legal Department, 123 Education Lane, Sahiwal, Pakistan
14. Frequently Asked Questions
No, course materials are licensed for your individual use only. Sharing login credentials or distributing course content violates our Terms of Service.
Depending on the severity, violations may result in content removal, account suspension, or permanent termination. Serious violations may also lead to legal action.
Use the "Report" button next to the content or email us at abuse@edulearnweb.online. We review all reports within 48 hours.
No, all costs are clearly displayed before purchase. However, your payment provider may charge foreign transaction fees for international purchases.
If you believe content infringes your rights, submit a DMCA takedown notice to our designated agent at copyright@edulearnweb.online.